Key responsibilities: 

  • Experience in working with D365 customer engagement apps configurations and customizations. 
  • Experience with the latest D365 ecosystem. 
  • Implement solutions on the Dynamics 365 (CRM/Field Service/Marketing/Customer Service), Microsoft Power Platform. 
  • Advise customers on best practices for CRM processes, user interface, and architecture. 
  • Solution design, discovery, specifications for Dynamics 365 implementation – configurations, customizations, data migration, and system integrations. 
  • Develop, deploy, customize, and integrate Microsoft Dynamics 365 with other line-of-business applications. 
  • Should be able to apply his/her experience and skills in principles of the Dynamics 365 Customer Engagement solution to provide detailed, reliable solutions and estimates for service implementation. 
  • Should be able to drive Dynamics customer engagement implementations through all phases, including discovery, definition, build, test, deploy, and user adoption. 


Qualifications and skills: 

  • B. Tech. / MCA / Master’s in computer science or equivalent years of experience in relevant fields. 
  • Strong understanding of Object-Oriented design and development. 
  • Technical background working with Microsoft .NET technologies, including Visual Studio.NET, ADO.NET, C#, SQL Server, XML, Java Script, TypeScript, jQuery, HTML5 and Web Services. 
  • Strong technical knowledge and hands-on experience of Power apps, Power Automate, Power Apps Portals, Plugins, Workflows, Business Process flows, Business Rules, Actions and Custom Workflow assemblies/SDK. 
  • Should have knowledge about dev ops and application lifecycle management (CI/CD pipelines) in D365 
  • Good understanding of SSRS and CRM Reports 
  • Should have strong communication skills and experience with handling customers globally. 

Posted by Advaiya

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