Not so long ago, we had to explain what digital transformation is to our clients and prospects and what it can do for their business. But now, things have completely transformed; most business leaders have started embracing the digital innovation mindset. A recent study also shows that 91% of business leaders see digital transformation as a way of sparking innovation and finding efficiencies.
In the wake of the COVID-19 pandemic, one thing is clear that businesses who had embraced the digital transformation or had started their journey towards it were able to maintain business continuity at a significant-level during the lockdown.
Generally, digital transformation refers to the advancement that businesses are making toward digitizing everything they do — from managing customers, resources, operations, and finances to sharing information and gaining meaningful insights whenever and wherever they want. Everything that was once manual or paper-based can be digitized and therefore transformed with technology into something more cost-effective and efficient.
Regardless of the industry or segment, digital transformation now is a business transformation mantra for every business, and Microsoft Dynamics 365 is a suite of intelligent business applications built specifically to enable organizations to drive digital transformation and evolve from reactive business decisions to proactive insights. Dynamics 365 applications remove the complexity of managing disparate customer relationship management (CRM) and enterprise resource management (ERP) systems.
Digital transformation through Dynamics 365 is the integration of digital technology into all areas of a business, from marketing, sales, customer service, and field service, to human resources, supply chain, and finance.
Although the benefits of Dynamics 365 are endless, I just want to highlight three key business benefits that help companies achieve tailored modern experiences that market demands.
- Grow at your own pace
Dynamics 365 applications are designed to be deployed independently while seamlessly working together with existing Microsoft applications. So, you can easily start with apps that are the right fit for your business – and pay only for what you use. You can always scale-up/scale-down based on your growing business needs.
- Streamline business processes
Dynamics 365 integrates with low-code solutions like Logic Apps, Power Apps, Power Automate, and Power Virtual Agents to extend the capabilities and solve business challenges through custom apps, workflows, and rich forms. The integration helps.create innovative solutions to increase productivity, simplify processes, and automate repetitive tasks.
- Make smarter decisions
Microsoft Dynamics 365 easily connects with powerful analytics applications and tools, including PowerBI, Cortana Intelligence, and Azure Machine Learning, that help you transform your organization and gain insights that help you make smarter business decisions – better and faster.
The COVID-19 has highlighted the importance of accelerating digital initiatives — not as an afterthought, but as a business imperative. We have worked with many companies across several industries and segments on their digital transformation journey and learned a lot along the way. From our experience, digital transformation does not fail due to lack of technology, but due to the fact that the technology is not implemented, integrated, and adopted properly.
At Advaiya, we follow a structured process, phase-based approach, and industry-specific frameworks throughout the journey to make technologies work for you and help you make most of your investments. The journey begins with the discovery and envisioning phase, where we work with various stakeholders to understand the organization’s current state and identify potential areas of improvement to plan the future-state and roadmap. The discovery phase is then followed by design and development, implementation and deployment with successful adoption and training phases to deliver the value to our customers.
We believe that breaking down the requirements into phases makes the process more manageable and transparent. Instead of having one large deliverable, the phased approach makes the team more productiveas the milestones are well defined, and the development process is more iterative with frequent interaction with the project stakeholders that allows smooth implementation.
When all is said and done, we must be aware of the fact that the digital transformation does not automatically kick in when new technologies are brought into the enterprise and does not happen overnight. It is a continuous process to reimagine the overall business transformation based on changing business needs.
If you’re excited to embark on digital transformation journey, don’t tackle it alone, we are there to help you!