Field service management and automation packages

Choose the right solution for your organization!

Technology is powerful but also complex, our expert guidance will lead you on a path to begin adopting these critical tools internally.

Maximize your customer service, streamline your operations, and transform your field service management capabilities by selecting one of our solution offers tailored to align with your organizational needs.

What is included in each package?

	Standard	Advanced	Comprehensive
Platform (implementation)	Out of the box implementation- Work order, and incident management, schedule board, base mobile app for field users Factors to be considers – crew, job type- diff location, types of services, types of resources, number of resources Up to two job types as determined by crew configuration, types of services and business process	Business processes and workflow Work order variations Invoicing and inventory management Advanced scheduling Basic geolocation Customer asset management Up to 15 custom entities Custom PowerApps and flows Mobile app customization	Optimized scheduling with AI IOT based incident management Remote assist enablement (Holo lens) Advanced inventory management with automated transfers and purchase orders Geo-based business rules Advanced customer assets, warrantees and agreement management Work order quotations Fully customized process and workflow setup
BI and reporting	Standard Dynamics based reporting based on best practices Work order Summary report ( to cover location, type, month-wise work) Resource Bookings	Power BI app with 2 reports – (job status and resource schedule), data model access for future reporting	Predictive analytics and forecasting
Integration	Integration with Microsoft 365 -Teams For presence and collaboration	Integration with CRM and Finance	Integration with other business applications
Managed Services	Quarterly usage and reporting analytics Monthly scan and monitor of user access and geolocation Security monitoring and patches updates 20 hours post-implementation remote support	Cost optimization recommendations on quarterly basis Data digitization support New user orientation Monitoring and maintenance of integration Monitoring and maintenance of integration and custom components	Dispatch management Order management operations Warehouse management operations Incident based support with SLA
Training and adoption	Access to online training content We can create Knowledge article for base implementation and add as hyperlink	Data migration support Customized user and IT training	Data migration support Customized user and IT training
Duration of Project	10 weeks	20 weeks	contact for more information
Monthly implementation cost	$	$	contact for more information
Managed Services	$	$	contact for more information

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