Microsoft Dynamics 365 is the next generation of intelligent business applications hosted in the cloud. It brings together all the different elements that have typically been siloed in the past and provides a unified business platform to manage business processes from sales and operations to accounting and HR. Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, operations, financials, field service, marketing, and project service automation.
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Here are some of the myriad reasons you should adopt Microsoft Dynamics 365 to boost innovation, increase return on investment (ROI), and make a difference in your organization:
The unified way of working
Dynamics 365 is a multifaceted platform that offers a single end-to-end system for managing every aspect of the business from generating and qualifying leads to delivering services, managing finances and everything in between, effortlessly. The ease of use of Microsoft Dynamics 365 and its compatibility with other Microsoft products reduces the adoption efforts and lets the users adopt the system quickly and easily. The current version of Dynamics 365 provides a Unified User Interface that gives users the same experience across all the devices (mobile, tablets, and desktops). It also offers fully featured mobile apps for iOS, Android, and Windows.
Flexibility to evolve as your business grows
Dynamics 365 offers scalability and helps you expand as your business grows. It provides you with the ability to scale up and down as your business needs change. You can start using the apps individually or collectively depending on your unique business needs and design the best-fit solution for your business. It also gives you the flexibility to pay for what you need. Dynamics 365 comes with a monthly operation cost and a subscription model to choose from, this way, you can make the most out of your investment by paying for full access only for those users who genuinely need it.
Seamless integration with the Microsoft Stack
One of the most significant advantages of choosing Dynamics 365 is its easy integration with other Microsoft technologies. Dynamics 365 works well with apps such as SharePoint, Yammer, Outlook, Azure, Office, Power BI, PowerApps, and Power Automate, harnessing the power of existing systems.
Productivity wherever you need it
Microsoft Dynamics 365 is designed in such a way that your team can use it anywhere, at any time, on any device and be productive both in the office or on the road. Dynamics 365 makes employees more productive by automating their monotonous tasks into a workflow to save time for other important activities like customer engagement, service delivery, etc. With the power of a common data model, Power Automate, Power BI, and PowerApps, you can extend and automate any business processes to simplify tasks and mobilize processes. So, no more repetitive tasks now.
Tailored for your changing business needs
At no additional cost, Microsoft Dynamics 365 can be easily customized to support your extended CRM use cases. Dynamics 365 uses universal web standards such as Java, .Net, C#, and HTML, which means businesses can easily take advantage of customizing and extending the platform to meet its changing business needs. Dynamics 365 API also supports a wide variety of methods and functions to integrate with other line-of-business (LOB) systems.
Built-in intelligence and actionable insights
Dynamics 365 provides users with real-time insights and built-in intelligence to drive business decisions with accurate and up-to-date information. Power BI, Cortana Intelligence and Azure Machine Learning are all natively embedded in Dynamics 365 and offer predictive capabilities that help businesses understand customer buying patterns, identify new sales opportunities, forecast trends, turn tons of data into useful information, and much more.
Robust data security and compliance
Microsoft Dynamics 365 is hosted in Microsoft datacenters and features robust security measures and mechanisms to protect data such as identity and access management, encrypted connections, role-based security, threat management, and physical security in the trusted cloud. Dynamics 365 is GDPR compliant and follows EU privacy guidelines that allow you to maintain confidentiality, integrity, and availability of data.
To conclude, Microsoft Dynamics 365 provides great potential to streamline the business processes fulfilling all your business needs, including increased productivity, reduced costs, deeper insights, and much more. Dynamics 365 has a clear advantage over its counterparts in the market and helps companies innovate and change the way they do business.
Advaiya can help you in Dynamics 365 implementation and customization which can take your business to the next level and give you a competitive advantage. Get in touch with our experienced consultants who have helped businesses around the globe in implementing and migrating to Dynamics 365.