Microsoft Dynamics 365 Customer Insights: A comprehensive customer data platform to improve customer experience and enhance growth
Integrate, organize, analyze and act on customer data with Advaiya’s customer insight consulting solutions
Deliver personalized customer experience by leveraging unified customer data and a 360-degree view of the customers. Microsoft Dynamics 365 Customer Insights is an intuitive and flexible customer data platform that enables organizations to collect, normalize and govern B2B/B2C data insights allowing you to deliver more personalized experiences and increase customer engagement, as well as stay ahead of the competition.
The Advaiya advantage
- Unify customer data from multiple sources
- Gain a holistic view of each customer by accessing deeper insights into the respective customer’s history, interests, and interactions.
- Discover new customer segments, predict customer intent, identify the next best actions, provide product recommendations, and more as you gain deeper insights and leverage these intelligent insights to maximize customer engagement.
- Extend the capabilities of your customer insights across other marketing and sales applications and enable further adaptation and extension of insights-driven customer experience.
Microsoft’s Customer data platform: key aspects
Bridging the gap between targeted engagement and customer expectations
Personalization and engagement are crucial to any company's survival. However, many companies are having difficulty addressing critical issues in the age of digital customer service. Advaiya combines industry expertise with broad functional and technological capabilities to help clients capture their customer data insights, and develop marketing and sales strategies to attract, engage, and retain profitable customers.
Cloud Migration and Process Automation for EHS-International
Advaiya helped EHSI to migrate their existing projects and associated documents to Office 365, to facilitate hassle-free overview of all projects and keep the team aligned and focused.
Office 365 based document management system for Microsoft
Leveraging Office365 functionalities, Advaiya redesigned the WWRCM portal enabling right taxonomy and a governed process for classifying, tagging and moving content into SharePoint to facilitate organized structure and ease of access.