Microsoft Dynamics 365 is a powerful suite of next-generation intelligent business applications to get closer to your customers, improve business processes, increase productivity and profitability.
Dynamics 365 delivers the modern, flexible, and extensible end-to-end business applications in the cloud to help companies’ stay nimble and innovate in real time.
How to use Interactive Dashboards available in Dynamics 365 Customer Engagement applications
Microsoft Dynamics 365 for Project Service Automation
Deliver projects more productively and profitably with higher customer satisfaction
Dynamics 365 for Project Service Automation (PSA) delivers a cloud-based project management application that streamlines the entire project lifecycle – from opportunity management, project planning, resource management, and team collaboration, to time and expense management, customer billing, service analytics, and integration.
• Increase team productivity
• Streamline resource management
• Provide better service engagement
• Achieve faster time to market
• Create profitable relationships
• Make proactive, informed decisions
Organize resources flexibly and deliver positive interactions at every step of the service chain
Dynamics 365 for Field Service is a complete Field Service management solution that takes advantage of artificial intelligence, mixed reality or IoT to deliver asset and equipment management, knowledge management, work order management, resource management, product inventory, scheduling and dispatch, contract management, inventory management, mobility, collaboration, customer engagement, analytics and a lot more.
• Maximize technician productivity and increase upsell/cross-sell opportunities
• Increase customer and partner satisfaction
• Reduce administrative overhead and increase efficiencies
• Identify and solve problems before customers even realize
• Improve visibility and speed up cash flow
• Utilize automatic service delivery optimization and improve profitability
Microsoft Dynamics 365 for Field Service
Case Study: An integrated CRM Tool for large construction material company
Embark on you digital transformation journey with right preparation